Connecting a domain name

Point your domain to DockSpin. Configure nameservers to activate website access and automated SSL generation.

DNS setup & authoritative zone files

Keep DNS at your own registrar or Cloudflare. Configure A and CNAME records pointing to your site's allocated IP.

Migrating from a legacy hosting panel

Move files and SQL into DockSpin, connect Git, or request managed migration. Take My Site exports the same kinds of artifacts back out.

Configuring Let's Encrypt SSL

Enable secure HTTPS connections automatically. Learn about certificate renewal, verification, and HTTP challenges.

Understanding Web Application Firewall (WAF)

Mitigate SQL injections, cross-site scripting (XSS), and automated bots with our built-in container WAF.

Managing firewall port mappings

Open port tunnels, authorize SSH keys, and configure strict VPS ingress boundaries.

DockSpin automatically backs up your website every 24 hours. Your files, database, and site settings are protected — and our team can help you restore when you need it.

Running a VPS snapshot restore

Roll back updates, restore corrupted databases, or recover accidental deletes from snapshot history.

Connect your own Google Drive so DockSpin can keep an extra copy of backups in an account you control.

Changing your hosting plan

Upgrade or downgrade between Starter, Business, and Pro. Storage quotas stay 5 / 15 / 25 GB. CPU and RAM are not customer-tunable knobs.

Referral program & rewards

Earn hosting credits. Share your referral link with colleagues and get cash rewards on their active spend.

Creating an email mailbox & webmail

Configure customized mailboxes, virtual forwarding aliases, and access DockSpin webmail.

SSH & SFTP file access

Create jailed SFTP users scoped to a site, then connect with FileZilla, Cyberduck, or another SFTP client.

How DockSpin keeps your site indexable

DockSpin writes robots.txt and sitemap.xml, keeps WordPress searchable, and refreshes those files on the daily fleet pass. You do not run an SEO dashboard.

Billing

Billing, invoices, and checkout

PayPal checkout is live. Stripe card checkout is rolling out. Invoices live in the portal billing page.

2 min read · Updated August 16, 2026

Go to Billing in the customer portal to review invoices.
Public checkout on dockspin.com currently charges the catalogue USD amount for Starter, Business, or Pro.
PayPal and Stripe are our secure online payment methods. Subscriptions are billed in USD without hidden fees.
There is no gateway-backed free trial and no public coupon field that changes the charged amount.
Refund timing depends on the payment provider; DockSpin does not promise a 5–10 business day window.

Plans are billed monthly in USD: Starter $9, Business $29, Pro $49. Checkout charges that catalogue amount. Extra storage, dedicated IP, malware scanning, and managed migration are available on request rather than as automated add-on SKUs.

Open in portal All guides

Billing, invoices, and checkout

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